Help with billing, your account and channel connection — plus how to reach a human.
Tishasamantha@yahoo.co.ukManage or cancel your subscription from the Billing page in the app. Cancellations take effect at the end of the current period; switching between monthly and yearly prorates immediately. For a billing problem, email us with the date and amount charged.
The Account page lets you export everything you've created as a file, or permanently delete your account and all associated data.
Channel connection is a Pro feature. If metrics don't refresh, disconnect and reconnect from the Channel page. You can also revoke access from your Google account permissions at any time.
Tell us the page, what you clicked and what you expected. Screenshots help. We reply to most messages within two business days.